Return & Refund Policy
Thank you for shopping at Fashion Tour. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
🛍️ Return Policy
We accept returns within 2 days from the date of delivery.
To be eligible for a return:
The item must be unused, unwashed, and in its original packaging
Tags must be intact
Proof of purchase (order ID, invoice) must be provided
Items marked Final Sale or Non-returnable cannot be returned
How to Initiate a Return:
Email us at siddiqsiddiq435@gmail.com within 2 days of receiving your order
Mention your Order ID and reason for return
Our team will respond with return instructions
You will need to ship the item back at your own cost (unless the product was damaged or wrong)
💳 Refund Policy
Once we receive and inspect your return, we will notify you via email.
If the return is approved, your refund will be processed and Credited within 7 business days
The refund will be issued to your original method of payment
In case of Cash on Delivery (COD), we will refund via bank transfer or UPI
Refunds Are Not Provided For:
Returns requested after 2 days of delivery
Items that are damaged due to customer handling
Customized or altered products
Exchanges
Replacement/Exchange deliveries will be done within 5-7 Business days.
🔁 Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please email us within 24 hours of delivery with:
Photos of the item
Your order ID
We will prioritize such cases and arrange a free return or replacement.
Shipping Policy –
All Orders will be delivered within 5-7 Business days.
📩 Contact Us
For any questions about returns or refunds, please contact:
📧 Email: siddiqsiddiq435@gmail.com